techit

TechIT Computer Service
responding to the growing need for reliable, honest, and expert IT support for both home users and small-to-medium businesses.
From day one, our goal was simple: make technology work for people, not against them.

To deliver reliable, efficient, and tailored IT solutions — no “one-size-fits-all.”
To treat clients with honesty, transparency, and respect.
To provide long-term support and peace of mind, not just quick fixes.
To stay up-to-date with the latest technologies and best practices, so our clients can rely on modern, secure, and efficient IT systems.

Credential / Quality Why It Matters / What It Means for You
Years in Business & Number of Clients We’ve supported dozens (or hundreds) of homes and businesses — from simple computer repairs to full IT infrastructure setups. That breadth means we know many different issues and configurations, so we can diagnose and solve problems efficiently.
Diverse Services (Home & Business, Hardware & Software, Networks, Data, Security, Cloud, etc.) Whether you’re a homeowner needing a PC tune-up, or a small business needing managed IT support — we have the breadth to serve all. You don’t need to juggle multiple vendors.
Expertise in Data Backup & Recovery, Network Setup, Security, Business IT Infrastructure We offer not just reactive fixes, but proactive and strategic solutions: backups, disaster recovery, secure networks, VPNs/cloud — essential for both safety and scalability.
Tailored, Client-Centred Solutions We don’t push a fixed package — we assess your needs and propose what works best for you. This personalized approach avoids over-paying for unnecessary services.
Transparent Communication & Clear Pricing Clients know what they’re paying for; no hidden fees. We provide clear quotes, timelines, and scope before any work begins.
On-time Support: Both Remote & On-site (when needed) We understand that downtime is costly. Our support (remote helpdesk or onsite, depending on issue) aims for fast response and resolution.
Ongoing Maintenance & Long-Term Relationships We don’t just “fix and leave.” We offer maintenance, monitoring, updates — acting as your ongoing IT partner.

Small Business Network Overhaul
Client: Local retail business
Problem: Frequent network dropouts, slow speed, poor Wi-Fi coverage in office and store.
Our Solution: Redesigned network layout — new router and access points, secured configuration, proper segmentation (guest vs staff), and improved cabling.
Outcome: Reliable, fast internet and Wi-Fi throughout premises; zero dropouts; improved productivity and customer satisfaction.

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Data Loss Recovery & Backup Setup
Client: Home user / freelance worker
Problem: Hard drive failure causing loss of important files; no prior backup.
Our Solution: Used data-recovery methods to retrieve as much as possible, then set up an automated backup system (local + cloud).
Outcome: Recovered majority of data; future data now safely backed up. Client regained trust and avoided future data-loss risk.

Why Fast Service Matters

Competitive advantage. Many service businesses are slow or overloaded. By guaranteeing speed, you stand out from competitors — clients choose you because you respond and act quickly.
Minimize downtime & disruption. When computers crash, networks fail or data gets lost, every minute counts. Fast IT support reduces downtime — which for businesses saves productivity, revenue and reputation. ThrottleNet Business IT Support+1
Keep your team productive. Quick fixes and responsive support mean your employees or family don’t get stuck waiting — they can carry on working or living without long delays. Triotech Systems+1
Protect against security threats and data loss. Prompt response when malware, hacking attempts, or system issues happen can prevent bigger problems — delaying support can increase damage or data loss risk. Honorbound IT+1
Improve satisfaction, trust & loyalty. Clients value responsiveness: fast service builds trust, enhances your reputation, and encourages repeat business and referrals. weDocs+2Singleclic+2

• How We Ensure Fast Service at TechIT
• Rapid response & prioritization. We treat critical issues (system down, data loss, security threats) as high priority — aiming to respond and start resolution quickly (ideal for business clients).
• Flexible support channels (remote + on-site). Many issues can be diagnosed and resolved remotely — saving travel time. If needed, we dispatch technicians on-site promptly.
• Proactive monitoring & maintenance. We don’t just wait for breakdowns — we monitor systems (hardware, backups, network) so we can act before problems escalate.
• Clear service-level standards. We communicate expected response times and resolution estimates to clients — transparency helps set expectations and build trust.
• Efficient workflows & experienced techs. Our technicians are skilled across a wide range of IT areas (software, hardware, networks, security), so when you call — we come prepared and don’t waste time learning on the job.
• Available support for both home and business clients. Whether you’re a homeowner needing a quick cleanup or a small business needing urgent server support — we treat every request seriously and with urgency.

For Businesses (Small / Medium / Growing Companies)
Many small business IT providers and MSPs use subscription-based managed IT services rather than one-off “fix when broken.” This gives businesses predictable costs and proactive support.
Common business plan features include: help-desk / ticket support; remote monitoring and management of all devices and endpoints; network administration; cybersecurity (firewalls, antivirus, patch management); data backup and disaster-recovery; cloud management; software/OS updates; server and infrastructure support; endpoint management (desktops, laptops, mobile) and possibly 24/7 monitoring depending on the level.
Pricing models for businesses often follow: per-user/month, per-device/month, or all-inclusive fixed monthly fee.

Typical cost ranges (for small businesses) might be roughly anywhere from CA $50–300 per user/month for managed support; for broader managed service contracts covering many users/devices, totals could be CA $1,000–3,500/month depending on services included and size.
Key benefits businesses get from managed IT plans: predictable budgeting, reduced downtime, proactive maintenance & security, outsourced expertise (without hiring full-time internal IT staff), and scalability as they grow.

For Home Users / Residential Clients

Some IT support providers offer simpler support plans for home users — often lighter, lower-cost, and focused on typical consumer needs (PC repair, malware/virus removal, system tune-up, backup setup, basic support).

Home-user plans are often structured as a monthly subscription with limited scope: a few devices covered, remote support, periodic checkups or tune-ups, maybe a software installation per month, and discounts on additional services or repairs.

This approach keeps cost and complexity low, while giving non-technical clients a safety net if something goes wrong. Many such plans remain “break-fix + light maintenance + remote support” rather than full infrastructure management.

For home-based professionals or freelancers (working from home), some providers treat them as a hybrid: more advanced support (backup, security, remote-access, maybe cloud storage) — but still much simpler than full business support.